WorkSafe are currently reviewing Workplace Behaviours training at Ambulance Victoria. The AEAV conducted a survey to gather information in support of the review.
The key takeaways are –
Training is usually provided by someone without qualifications in the area
Training is rarely offered as a refresher. Most people can’t remember when they last did it, a lot of people can’t remember whether they did it at all
Training has not resulted in any observable improvements in workplace behaviours
Training is rarely provided to managers about their obligations around managing workplace behaviours or in how they treat staff, when it is provided it is limited training (such as a handbook)
The results from the survey are below.