On 26 September 2024, the new Triple Zero Operational Enterprise Agreement was approved by the Victorian Government. Triple Zero has scheduled a three-week period for staff to attend 20-minute information sessions during their normal working hours to familiarise themselves with the agreement before voting begins on 21 October 2024 to 30 October 2024.
Below is a brief overview of what union members have won at Triple Zero Victoria. For an in-depth overview, click here.
Congratulations to union Delegates who spent many hours advocating for the following improvements and every union member who took protected action!
Salary and Allowances
Annual Increases
A 3% annual wage increase will apply from the first pay period of April 2024, 2025, 2026, and 2027.
Lump Sum Payments
At the commencement of the agreement, staff will receive a one-off payment of $5,553 and pro-rated for part-time employees.
Mentor Allowance
Will increase to $7.00 per hour
Shift Penalties
Weekday night shift 35%
Friday Night Shift 60%
Overtime
Weekend overtime payments between Friday 1800 and Monday 0700 will be paid at double time for all hours.
Timeline
The one-off payment of $5,553 (pro-rated for part-time employees) and a 2.3% increase will be processed in the first full pay period from the commencement date of the agreement. As will new allowances, penalties and leave entitlements.
Classification Structure translations will be implemented as soon as practicable following commencement of the agreement. Triple Zero is to provide staff updates on the progress of this work.
A 3% increase will be backdated to the first full pay period from the 3 April 2024
Classification pay rates will be backdated from the first full pay period from the 30 April 2024.
*Triple Zero says that their priority will be setting up the one-off payments and new allowances, and that backdating payments for the 3% classification structure will occur when reasonably practicable.
*New allowances, penalties and leave entitlements will not be back dated.
Roles and Classification
Classification Structure
Triple Zero’s new structure introduces a unified role for Emergency Communications Officers. All staff will transition to the new agreement based on their current skills, ensuring no employee experiences any financial disadvantage.
The New Learner Wage Uplift
Previously, new recruits to Triple Zero Victoria entered the workforce on $54,097. The entry level salary will now be $62,315.
Career Advancement
Improvements and incentives for employee career progression through new skill acquisition.
New roles
Senior Call Taker & Senior Multi Skill Call Taker – 5 years’ service
Senior Dispatcher & Senior Multi Skill Dispatcher – 7 years dispatch service
Senior Team Leader – Qualification or in certain circumstances in 3 years under new classification structure
Other Wins
- Minimum Staffing Hours
- Updated Flexible Work policy
- Career Break
- Purchased Leave
- 80/20 Leave
- Parental Leave Improvements
- Assisted Reproductive Leave
- Culture & Ceremony Leave
- Conversion Hours
And more!
Read the full overview here.
