Ambulance Victoria support workers who translated from the Ambulance Victoria Enterprise Agreement 2020 (AVEA) to the Ambulance Victoria Management and Administration Enterprise Agreement 2021 (AVMA) have undertaken Position Classification Reviews (PCRs) to determine whether their role requires re-classification.
As part of the Memorandum of Understanding (MOU) between AV and the union, workers who have been unsuccessful in the PCR assessment have the opportunity to appeal the outcome and have their assessment reviewed by an independent chair.
Review Process
- Prior to hearings, the chair will review members’ PCR application, the initial assessors determination, and members’ PCR Assessment Grievance Submission outlining their issues with the determination.
- A hearing will be held for the member to speak to their position, with support from a union representative and a support person.
- Applicant’s managers will be present to respond to questions from the Chair.
- Applicants will be guided through the conversation.
Hearing Dates
Hearings will be held on 4 and 5 of May 2026.
There is an allocated 1.5 hours for applicants discussion, followed by a panel discussion.
Hearings will include:
- Independent Chair (makes the determination)
- Member/Applicant
- Union representative
- AV representative
- Members Manager (to assist with clarifying duties etc.)
- Members Support Person (optional)
Panel Discussion
- Following hearings, a 30-minute panel discussion will take place (member not present).
- The Panel will work to assist the chair in finding the best solution.
- The chair will make a determination at the end of the panel discussion or outline the steps they will take to reach a determination.
- If necessary, further panel meetings will occur.
The Panel includes:
- Independent Chair (makes the determination)
- Union representative
- AV representative (Initial Assessor)
Determinations
The Chair will issue written determinations by 19 May 2026.
Union members have outlined to the UWU that the initial assessor being part of panel discussions presents a conflict of interest. The union advocated to AV that the panel consist of an AV representative who has been present at hearings but not part of the initial assessment. Ambulance Victoria refused to agree to this.
The union formally wrote to AV to outline union members perspective that having the initial assessor within the panel undermines the independence of decision making and procedural fairness.
Members can read the letter to AV here.